T
The New York Times
Guest
Amazon is constantly hiring. Data has shown that the company has had a turnover rate of about 150 percent a year.
For the founder, Jeff Bezos, worker retention was not important, and the company built systems that didn’t require skilled workers or extensive training — it could hire and lose people all of the time.
Amazon has been able to replenish its work force, but the pandemic has exposed the vulnerabilities of this approach.
We explore what the labor shortage has meant for Amazon and the people who work there.
Guest: Karen Weise, a technology correspondent, based in Seattle for The New York Times.
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Background reading:
For more information on today’s episode, visit nytimes.com/thedaily. Transcripts of each episode will be made available by the next workday.
Continue reading...
For the founder, Jeff Bezos, worker retention was not important, and the company built systems that didn’t require skilled workers or extensive training — it could hire and lose people all of the time.
Amazon has been able to replenish its work force, but the pandemic has exposed the vulnerabilities of this approach.
We explore what the labor shortage has meant for Amazon and the people who work there.
Guest: Karen Weise, a technology correspondent, based in Seattle for The New York Times.
Sign up here to get The Daily in your inbox each morning. And for an exclusive look at how the biggest stories on our show come together, subscribe to our newsletter.
Background reading:
- Each year, hundreds of thousands of workers churn through Amazon’s vast mechanism that hires, monitors, disciplines and fires. Amid the pandemic, the already strained system lurched.
For more information on today’s episode, visit nytimes.com/thedaily. Transcripts of each episode will be made available by the next workday.
Continue reading...