Classic 07: Billionaire Tony Hsieh's Book - Delivering Happiness

  • Thread starter We Study Billionaires - The Investor’s Podcast
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We Study Billionaires - The Investor’s Podcast

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IN THIS EPISODE, YOU'LL LEARN:

  • 19:06 - How to make customer service your corporate vision and strategy.
  • 21:08 - How to make your corporate culture your competitive advantage.
  • 27:39 - Why your organization should write a culture book.
  • 42:17 - How a CEO can fire his board of directors.
  • 48:04 - The 4 factors to sustainable happiness.



*Disclaimer: Slight timestamp discrepancies may occur due to podcast platform differences.



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